Today's distribution businesses need to make sure that sales and fulfilment processes are fast, accurate and efficient to ensure customer satisfaction. At the same time, it is important to maintain a tight control over costs and margins to make sure that you make profit.
The best software environment for you to achieve this is one that is integrated; where applications for both front and back-office are combined into a single, powerful solution.
Adaptive Accounting provides this for you, linking front and back office functionality in a single, efficient platform which is designed to manage complex processes of distribution businesses, and where information can be shared with whoever needs it.
Combining front and back office functionality leads to many benefits for your business, giving you one view of your business and increasing your ability to retain your competitive edge.
The overall effect of using result is a system that will help you to do more business without have to add administrative overhead.
Sales order processing is fast and efficient, processing transactions and allocating stock in real time. This allows you to process orders quickly and accurately whilst providing your customer with up-to-date information on their cost, availability and lead times. Specialist sales screens provide your sales people with information on previous orders, current prices and access to Customer Notes, along with options for controlling the fulfilment of an order. At the end of the sales process, the level of customer service you have been able to offer is significantly increased whilst the work involved in processing an order is noticeably reduced.
Despatching offers you high levels of flexibility which will help you to get orders out the door, whether you are using your own vehicles or third party couriers, quickly. Despatch allows you build delivery runs, track weights and maintain traceability. Multiple orders for a single customer can easily be consolidated into a single despatch packed into multiple packing cases or pallets. Dates, routes, load number, packs etc. can all be managed to provide you with flexible solution to manage a highly fluid environment.
Purchasing is made easier, quicker and more reliable with the provision of multiple, complimentary methods of generating suggested purchase orders. They include the ability to isolate individual suppliers to generate a single order as well as a sophisticated planner which allows you to view all of your purchasing requirements based on sales volumes, lead times and buffer stock. What this means is that at a push of a button, you have visibility of all of your purchasing requirements which means ‘specials’ don’t get lost and your fast moving items are kept in stock.
Adaptive CRM and Marketing is a multi-faceted communications and marketing module that works across the whole of your business. It will help your sales people to manage and develop relationships with your customers, make it easy to promote products and streamline the development of new opportunities through the use of the Marketing Campaign Manager. Using its own email client or Microsoft Outlook, it is easy to send and receive emails direct from the system maintaining all of your correspondence in one place and ‘on-line’.
Adaptive Accounting significantly reduces the work your accounts have to do to provide you with your accounts. Many postings are managed automatically which makes the process more efficient and accurate whilst providing you with more detailed management information in real time. Good examples of this is are the Dash-Board, which gives you a customizable, 360 degree view of your business from a single screen, and the Profit Pop-Up which allows you to view the margin of today’s orders and the month’s run rate. Simple screens which tell you a lot.
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